NZDating Help and Support System
Updated: Jan 2008
Welcome to the NZDating help and support system.
Please use the Help and Support documentation below for fast answers, all other support issues may take 3 or more week days to reply with Gold members taking priority.
- If you have a general complaint about a member or their profile please use the ‘Report this member’ link located at the bottom of each profile.
- If you have a complaint about an email you have been sent please use the ‘Report offensive message’ link provided at the bottom of each email.
- If you have a complaint about messageboard posts please use the community support link provided at the top of each thread.
- If you have a complaint about a photo, please enlarge the photo and use the report link inside of the photo display.
Joining Questions
- I'm trying to use my email address - but its saying my email address is already in use! click here
- Why haven't I received my confirmation email? click here
- Levels: What do the silver and gold stars mean? How do I change them? click here
- I have removed my account but need it back! click here
Problems logging in or confirming your account?...
- Why haven't I received my confirmation email? click here
- I can't remember my login / password - what should I do? click here
- I know my login and password are correct but can no longer login to my account? click here
Other Questions
- Reporting a problem member click here
- Reporting offensive content or photo click here
- Reporting a site error message click here
- Can NZDating please stop sending newsletters click here
Can't find a solution here?
- If you followed the instructions and (still) can't find a solution to your problem, you may contact the administrator: click here
04 Dec 2024 12:13AM
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